Phone Doctors Frequently Asked Questions

Q: Where are you located and which areas do you serve?

A: We have several locations across Oklahoma and Arkansas including Tulsa, Oklahoma City, Edmond, Jenks, Owasso, Bixby, Broken Arrow, Fayetteville & Fort Smith. If you search for “cell phone repair Oklahoma City”, “iPad repair Edmond”, or “game console repair Tulsa”, you'll find us ready to help.

Q: Do I need an appointment, or can I walk in?

A: For most services, walk-ins are welcome, and we’ll do our best to repair your device while you wait or drop off. For more complex repairs (laptops, high-end consoles) we recommend calling ahead to check parts availability.

Q: How long will it take to repair my device?

A: Depends on the device and issue. For example, most screen replacements for smartphones can be done in under an hour. More involved, computer or game console repairs may take several hours or even a day.

Q: Do you offer a warranty on repairs?

A: Yes — we stand behind our workmanship and parts. We offer a limited warranty covering parts and labor. Our phone and tablet screen repairs come with a lifetime warranty. (Note: warranty does not cover new damage or misuse.)

Q: How much will it cost to repair my device?

A: Repairs are priced based on the make/model of your device + the type of damage + the parts needed. We’ll provide a free diagnostic and quote. If you searched “iPad screen repair Oklahoma City” or “Xbox HDMI port repair Tulsa”, we’ll give a clear estimate up front.

Q: Can you repair devices from all major brands?

A: Absolutely. We repair iPhones, Samsung Galaxy phones, Google Pixel, iPads, MacBooks, Windows laptops/desktops, PlayStation, Xbox, Nintendo Switch and more. We stay current with trending device models in Oklahoma and surrounding markets.

Q: Will my data be safe during repairs?

A: Yes. While we always recommend you back up your device before repairing (just in case), we handle your device with care and confidentiality.

Cell Phone & Smartphone Repair (iPhone, Samsung, Android)

Q: What types of phone issues do you fix?

A: We fix cracked/broken screens, battery replacements, charging port issues, water damage, speaker/microphone problems, camera/glass replacements, software glitches, and more.

Q: If I searched “cell phone screen replacement Oklahoma City” or “Samsung Galaxy battery replacement Edmond”, will you be an option that shows up?

A: Yes — our technicians are equipped to handle screen replacements and battery replacements for most popular phone models. We stock high-quality parts and offer quick turnaround.

Q: My phone got wet — can you fix water damage?

A: Yes — we perform a full diagnostic to assess any corrosion or damage, then we clean, repair or replace components as needed. The restoration process may take a little longer given the nature of liquid damage.

Q: Is it worth repairing a cracked screen vs buying a new phone?

A: Definitely! A cracked screen is one of the most common repairs and if the rest of your phone is functioning well, screen repair is a cost-effective solution compared to replacing the entire device.

iPad & Tablet Repair

Q: Do you repair iPads and other tablets?

A: Yes — whether it's an iPad, Android tablet, or 2-in-1 device, we handle screen replacements, battery swaps, charging port repairs, and even motherboard issues.

Q: How long does an iPad screen replacement take?

A: In many cases, we can complete the screen replacement in a few hours, though some larger tablets or models may require part ordering and take a little longer.

Q: What should I do before bringing in my tablet for repair?

A: Back up your data if possible and bring any accessories or details about the issue (e.g., crack, no power, display flickering).

Computer & Laptop Repair

Q: Will you service my laptop or desktop computer?

A: Yes — we repair both laptops and desktops (Windows and macOS). Common issues include cracked screens, failed hard drives/SSDs, slow performance, virus/malware cleanup, data transfer, and hardware upgrades.

Q: What does a typical laptop repair entail?

A: We start with diagnostics, identify the issue (hardware vs software), provide a quote, then perform the repair. Often tasks like screen replacement or battery replacement can be done same day; more complex issues may take longer.

Q: I searched “computer repair Oklahoma City” — do you also do business computers?

A: Yes — we can service business laptops/desktops as well as personal machines. If you’re a business owner in OKC, Edmond or Tulsa, we understand you need minimal downtime and fast service.

Game Console Repair

Q: Do you fix game consoles like PS5, Xbox Series X, Nintendo Switch?

A: Yes — we handle repairs for all major consoles including broken HDMI ports, disc drive failures, overheating issues, controller problems, power supply issues. If you searched “game console repair Oklahoma City” or “Xbox red ring repair Tulsa”, we cover it.

Q: How long will a console repair take?

A: It depends on parts availability and the issue. Many common repairs (HDMI port, disc drive) can be done in a day or less; more extensive board-level repairs may require 2-3 days.

Q: Do you fix game console controllers, too?

A: Yes — including analog stick drift, button failures, case damage, and internal board issues. We aim to provide a one-stop shop for your gaming hardware.